Return Policy
Please read the important information for you.
General rules
We value and love our customers, so we always strive to make shopping process comfortable and enjoyable. If for some reason product does not suit you, we are ready to consider the possibility of return or exchange in accordance with established rules. Our team always goes to meet and tries to find best solution so that every purchase in Cadencia brings you only joy.
Return and exchange conditions:
• Return or exchange of goods is possible within 14 days from the date of receipt of the order.
• All shipping costs for exchange or return are borne by the buyer.
Important:
• The product must be returned in its original marketable condition.
• We reserve right to check the condition of product and decide on a return or exchange.
• Refunds for products purchased under PROMOTION are made in form of a promo code.
• Products purchased on sale are not subject to return or exchange.
Return and exchange conditions:
• Return or exchange of goods is possible within 14 days from the date of receipt of the order.
• All shipping costs for exchange or return are borne by the buyer.
Important:
• The product must be returned in its original marketable condition.
• We reserve right to check the condition of product and decide on a return or exchange.
• Refunds for products purchased under PROMOTION are made in form of a promo code.
• Products purchased on sale are not subject to return or exchange.
Additional terms
Custom tailoring and products with modifications according to customer's order
Please note that products made to individual measurements or modified to order are not subject to return or exchange, except in cases of detection of significant defects that cannot be eliminated.
Please note that products made to individual measurements or modified to order are not subject to return or exchange, except in cases of detection of significant defects that cannot be eliminated.